Privacy Policy & Terms of Use

Effective Date: December 10, 2024

 

1. Introduction

Welcome to TemProShop.com (“the Site”). This website is owned and operated by PANCHENKOV LAHAV ΟΕ, trading under the brand TemProShop (and also known as Cookie Tech), VAT number EL802636558, based in:

Konstantinou Paleologou 45, 3rd Floor
73131 Chania, Crete, Greece
📧 hello@gideonlahav.com
📞 +30 6970305397 / +972 549905992

By accessing the Site or purchasing products or services, you agree to be bound by the following Terms of Use (“Terms”). If you do not agree, please do not use this Site.


2. What We Offer

TemProShop provides:

  • Pre-made, downloadable Glide app templates

  • Optional customization services (upon request)

  • Instructions and demo access for select templates

All templates are built using Glide, a third-party no-code platform. We do not own, resell, or represent Glide. You will need a valid Glide account to use most templates.


3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use or purchase from this Site.


4. Orders and Payments

  • Prices are shown in Euros (€) or USD, depending on your region.

  • Payments are processed securely via Stripe.

  • For custom service orders, alternative payment options (e.g., PayPal or bank transfer) may be arranged upon request.

  • Orders are considered confirmed only after successful payment.

We reserve the right to reject or cancel orders at our discretion.


5. Delivery of Digital Products

Upon successful payment:

  • You will receive instant access to downloadable files and instructions (where applicable).

  • For customizations, timelines will be agreed upon separately via email.

Please ensure you provide the correct contact and account information. We are not responsible for delays caused by incomplete or inaccurate details.


6. Refund & Cancellation Policy

6.1 Digital Template Sales

All digital product sales are final and non-refundable once the download or access link is delivered.

This complies with EU Directive 2011/83/EU and Greek Law 2251/1994, which exclude digital content from the 14-day withdrawal right once:

“The execution has begun with the consumer’s prior express consent and acknowledgement that they thereby lose their right of withdrawal.”

By purchasing, you agree to this.

6.2 Custom Services

If you purchase customization services, the 14-day cancellation right does not apply once work begins, as the service is personalized (Directive 2011/83/EU, Article 16(c)).
Partial refunds may be offered only if:

  • No work has started

  • You cancel within 24 hours of payment

Contact us immediately if you have concerns.


7. License & Intellectual Property

You are granted a non-exclusive, non-transferable license to use the purchased template for your personal or business use only.

Unless otherwise stated:

  • You may not resell, redistribute, or publicly share our templates.

  • All intellectual property rights in the templates, documentation, and customization work remain the property of TemProShop.

You are responsible for complying with Glide’s terms of use when using your template.


8. Platform & Tool Disclaimer

Our products are built using Glide, which is an independent platform. We are not responsible for:

  • Changes in Glide’s features or limitations

  • Pricing model changes or platform outages

  • Compatibility issues with Glide plans or accounts

  • Account loss or suspension on Glide

We do our best to keep templates compatible with the latest Glide updates, but long-term compatibility is not guaranteed.


9. Data Privacy

We comply with the General Data Protection Regulation (GDPR) and Greek Law 4624/2019.

We collect:

  • Your name, email, and order details

  • Optional information for customization work

We use this data only to:

  • Deliver products

  • Communicate with you

  • Improve our services

We do not sell your data or share it with unrelated third parties.

📄 Learn more about your rights:
https://commission.europa.eu/law/law-topic/data-protection_en


10. Limitation of Liability

To the maximum extent allowed by law:

  • We are not liable for indirect or consequential damages

  • We are not responsible for loss of business, revenue, or data

  • Our total liability is limited to the amount you paid for the product or service in question

Use of templates is at your own risk.


11. Governing Law

These Terms are governed by the laws of Greece and applicable European Union law.
Any disputes shall be resolved exclusively in the courts of Chania, Crete, Greece.

Legal sources:


12. Contact

For questions, support, or refund inquiries, please contact:

PANCHENKOV LAHAV ΟΕ (TemProShop / Cookie Tech)
📍 Konstantinou Paleologou 45, 3rd Floor, 73131 Chania, Crete, Greece
📧 hello@gideonlahav.com
📞 +30 6970305397 / +972 549905992

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